Telstra outages

Find information on network outages, estimated fix times and other ways to stay connected when your Telstra services are offline.
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Get personalised outage information

Sign in with your Telstra ID to stay informed on any outages that may be affecting your services.

Help with connection issues

Troubleshooting

Step-by-step help diagnosing and resolving technical issues with your Telstra services.

Ways to stay connected

Find other ways to stay connected when there is a service interruption or planned maintenance in your area.

Network Coverage Maps

See 3G, 4G and 5G network coverage areas.