NETGEAR HAWAK D7000 AC1900 Modem Router keeps cutting out ADLS2+ connection

[zillah2004]

Dear Expert

On 5.2.19 I bought NETGEAR HAWAK D7000 AC1900 Modem Router to replace an old modem/router that was provided by telco and had problem as telco confrmed to me.

Premises DSL connection is : ADSL 2 +

For the NETGEAR HAWAK I upgraded the firmware to the lates one which is : V1.0.0.51_1.0.1 before connecting it to the internet

Internet is working but every morning receptionist has to power cycle NETGEAR HAWAK for the internet to work !!!!!

Connection Mode : Always on

DSL Mode : AUTO ----------------should I change this to ADSL2+ ? or AUTO is fine ?

What could cause this problem ?

Thanks

Thanks

[michaelkenward]

I don't get this bit:

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Internet is working but every morning receptionist has to power cycle NETGEAR HAWAK for the internet to work !!!!!

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Is it just the wifi that dies?

And what do the LEDs look like on the front when the thing needs a reboot?

There is support for the D7000, including a manual, somewhere at the end of this link:

>>>> D7000 | Product | Support | NETGEAR <<<<

The V2 version (look for the label on the device) is here:

>>>> D7000v2 | Product | Support | NETGEAR <<<<